I was extremely impressed by the level of service that I received from Vina . The staff were most helpful with my request for the processing of my group of 11 travelling to Vietnam. I couriered the passports to the Vina office in Sydney and received a call less than 48 hours later advising that the visas had already been processed and the passports were ready for collection. With such great service I will definitely be using them again and also recommending them to my clients.

Jennie Jacobi - VIC

Great customer service, fast and efficient. I contacted the agency a few times with questions from our clients and I received prompt and detailed information. All passports are received within 5 business days of lodgement as promised. Visa Tracking service on website is user friendly and easily found. We continue to lodge visa applications through Vina . It is our preferred method and we have been doing so for the past few years. We have approximately 100+ passengers per year travelling to Vietnam and there has never been a hiccup with the services you provide.

Christabel Ona - NSW